Privacy Policy

Last updated: November 12, 2026

Welcome to RioClick (operated by SRL INFOMEDIA PRIVATE LIMITED). We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner.

1. Information We Collect

When you visit or place an order on RioClick, we may collect the following information:

• Personal details: Name, email address, phone number, and billing/shipping address.
• Account details: Username, password hash, order history, and preferences.
• Transaction details: Payment confirmation and order transaction IDs processed securely through RBI-authorized payment gateways (Cashfree / UPI). We do not store your full card numbers, CVV, or net banking passwords.
• Technical data: IP address, browser type, device information, and browsing actions on our site for security and fraud prevention.

2. How We Use Your Information

We use your information solely for legitimate business purposes:

• To process, fulfill, and deliver your orders via our trusted logistics partners (Delhivery).
• To send order confirmations, tracking updates, and delivery alerts via SMS, WhatsApp, or email.
• To provide customer support and resolve any queries or grievances.
• To detect, prevent, and protect against security incidents, fraudulent transactions, or abuse.

3. Data Sharing & Security

We do not sell, rent, or trade your personal information to third-party marketers. Your information is only shared with verified service partners necessary to fulfill your order (e.g., Delhivery for courier delivery and Cashfree for secure payment processing).

All data transmitted between your browser and our servers is secured using modern TLS 1.3 encryption (HTTPS).

4. Contact Us

If you have any questions regarding this Privacy Policy or wish to request data updates, please contact us at: